Danny and his team are amazing!
Thank you Deb Sweet for the kind words! We are delighted to hear that you had an amazing experience with Danny and our team. We strive to provide exceptional service to all our customers at One Stop Auto Service. We look forward to serving you again in the future!
I went in to the shop for a click that I was hearing in my car. Before 10am they told me my car would take 1 hour and a half to 2 hours to do a diagnostic on it. I walked home and came back to the shop about 11:40am and they were still working on it. After a while I asked how my car was doing because I needed to pick up my kids from school and the guy knew I needed my car by 1pm. So after 3 hours they had my car in their parts and test driving after saying it was done. So I thought my car was ready to go because they had fixed it. He never explained that they were going to test my car in their parts, so I thought they had fixed my car without telling me what was wrong with it. I ended up walking to 3 schools in Downey at 1:46pm to pick up my kids that were out and waiting for me outside of school. The lady offered to give me a ride before and I said yes, but never did, so I left the shop angry because it was all back and forth with 4 different people. At 4pm they called me to tell me I could pick up my car. Of course they charged me the $150 for the lack of communication and honesty and I left without saying anything. When I got home my car was leaking sometype of dark liquid, which left my driveway stained. So now, I don't know if there's something else wrong with my car. That's upsetting.
Dear Julissa, we apologize for the inconvenience you experienced during your recent visit. Your time is valuable, and we regret that we failed to meet your expectations with regards to communication and wait times. We would appreciate the opportunity to make this right for you. Please give us a call so that we can address your concerns regarding the leaking and arrange to have your car inspected. Thank you for bringing this to our attention.
Thank you, Barbara, for the five-star review! We're thrilled to hear that you had a great experience with us at One Stop Auto Service. If there's anything else we can do for you in the future, please don't hesitate to reach out. We look forward to serving you again!
Your team was great fast, easy. Everyone was nice.
Thank you for the great feedback. We’re glad to hear the service was fast and easy, and that our team made you feel welcome. We appreciate your support and look forward to helping you again.
Very friendly and professional and they keep you informed.My Dodge ram runs like a dream.Have used one stop for 30yrs
Thank you, Allison, for your loyalty over the past 30 years! It's fantastic to hear that your Dodge Ram is running smoothly after our service. We take pride in providing a friendly and professional experience, and keeping you informed every step of the way. We look forward to serving you for another 30 years at One Stop Auto Service!
The best service ever
Thank you, Jerry, for your review! We're thrilled to hear that you had the best service ever at One Stop Auto Service. Customer satisfaction is our top priority, and it's great to know that we exceeded your expectations. We look forward to serving you again in the future!
Thank you, Javier, for the fantastic rating! It's always a pleasure to serve you. If there's anything else we can do for you, please don't hesitate to reach out. We're here to make sure you have the best experience possible!
Great experience. Amazing customer service. They are trustworthy as well. I will definitely keep coming back.
Thank you for the positive feedback Nora! We're glad you had a great experience with us. Looking forward to serving you again soon!
Thank you so much for your 5-star rating, Fuerte! We are thrilled that you had a great experience with us. Our team strives to provide top-notch service and we are pleased to know that we met your expectations. If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
The service was excellent. Friendly employees and they definitely take your needs.
Thank you, Janelle, for the fantastic review! Our team is thrilled to hear that you had an excellent experience. Providing friendly and attentive service to our customers is our top priority. We're grateful for your feedback and hope to serve you again soon!
Thank you for giving us a 5-star rating, Bj! We're thrilled to know that you had a great experience with us. If there's anything else we can do to make your experience even better, please don't hesitate to let us know!
Thank you for the 5-star rating, Jacqueline! We appreciate your feedback and we're glad to hear that you had a great experience with us. If there's anything else we can do to make your experience even better, please let us know!
One stop auto was a blessing when my air conditioner stopped working in my car.
Thank you Jacqueline for taking the time to leave such a great review! We are thrilled to hear that we were able to help you with your car's air conditioner. Don't hesitate to reach out if you need anything else!
The service is great the staff is wonderful 👏 respect all across the board, I've been going to this shop for years 😀 👍 will not go anywhere else, as long as they keep up the good work and the energy stays the same or get even better 👍 😀.
Thank you, Tonja, for your amazing review! We're thrilled to know that you've been a loyal customer for years. Your kind words about our staff and service mean a lot to us. Rest assured, we'll continue to deliver the same level of excellence, if not better. See you soon!
Everyone at one stop has always been very helpful. I feel they’ve been very honest as well.
Thank you for your kind words. We’re glad you’ve always felt helped and treated honestly — we truly appreciate your trust.
The staff is very professional and provided excellent service. I purchased four tires for my truck and the price was better than the big box stores.
Thank you for the 5-star rating, Scott! We're thrilled to hear that you had an excellent experience with our staff and that our prices beat those at big box stores. We take pride in providing professional service. See you again soon!
Front staff lady was so friendly. I walked in with no appointment and waited about 10 minutes for my smog check. In total I was in and out less than 45 minutes. I will be returning
Thank you for taking the time to leave such a positive review, Brown! We are delighted to hear about your recent experience with our friendly front staff and how efficiently we were able to take care of your smog check. We appreciate your feedback and look forward to serving you again in the future!
Friendly and prompt service.
Thank you for your review. We’re glad to hear you received friendly and prompt service. We appreciate your support and look forward to helping you again.
Danny was able to service my car’s emergency repair in under two hours! He also provided a recommendation for follow up. The Ladies in the office are always friendly, polite and helpful.
Thank you for the great feedback. We’re glad Danny got your emergency repair handled quickly, and we appreciate your kind words about our front office team. We’re always here to help.
The staff is excellent at customer service Danny that I spoke to is very professional explained everything to you in detail makes you feel that ease and comfortable. I also spoke to another Mechanic Marco. The prices are fabulous Overall, I had a wonderful experience there and I definitely and making this place my mechanic place my one stop only place to take my vehicle
Thank you for your glowing review, Maritza! We are thrilled to hear about your exceptional experience with our staff, especially Danny and Marco. We pride ourselves on providing detailed and professional service while ensuring our customers feel at ease. It's fantastic to know we have earned your trust as your go-to mechanic. We look forward to serving you again at our one-stop shop!
The staff Danny and Marco that I spoke with are very honest with everything they do to your vehicle they explain it in detail and the prices are amazing I had a wonderful experience This place will definitely be the ONLY place I take my car to
Maritza, thank you for the great review. Danny and Marco will appreciate your kind words. We’re glad you had a wonderful experience, and we’re honored to be your go‑to shop. — One Stop Auto Service, Bellflower
Thank you for the 5‑star rating — we truly appreciate it. Our team works hard to provide honest, reliable service, and we’re glad to know you had a positive experience with us. — One Stop Auto Service, Bellflower
All good
Thank you, Carmelita, for your 5-star review! We are glad you had a great experience with us. If you have any other questions, feel free to reach out!
I've been taking my vehicles to One Stop Auto for over 25 yrs & always receive professional auto care. Now with a new ownership my vehicles are getting the same auto care & recommend One Stop Auto for your vehicles
Thank you, Ernest-E, for your continued loyalty to One Stop Auto over the past 25 years. We appreciate your kind words about our professional auto care. We are thrilled to hear that even with new ownership, you have received the same level of excellent service. We look forward to serving you and your vehicles for many more years to come.
FAST EASY SMOG PLACE THE BEST REALLY GOOD SERVICE 🤝👍
Thank you for the amazing review! We're thrilled to hear that you had a great experience at our facility. Your satisfaction is our priority, and we're glad we were able to provide you with fast and easy service. We look forward to serving you again soon!
Buen servicio y precio razonable! (Translated by Google) Good service and reasonable price!
Gracias, María, por tu reseña positiva. Nos alegra que hayas tenido una buena experiencia con nuestro servicio y que además consideres que nuestros precios son razonables. ¡Estamos aquí para brindarte siempre un excelente servicio a precios competitivos! Esperamos verte pronto nuevamente.
We're thrilled to hear that you had a great experience, Joel Salazar! Thank you for taking the time to leave us such a wonderful rating. We strive to provide our customers with the best service possible, and we're glad that we were able to exceed your expectations. If you have any further questions or need assistance, please don't hesitate to reach out!
My brother introduced me to this place, and I’ve continued to use them for all of my car repairs. They are SUPER NICE, but most importantly, they are HONEST and have fair prices. I trust them with my cars, and more importantly, I trust them with the safety of knowing that my kids and I are safe when we’re on the road. I highly recommend this place! ❤️
Thank you Myrna for the amazing review! It is great to know that you trust us with not only your car but also the safety of your family. Here at our shop, we prioritize honesty and fair prices. We appreciate your recommendation and look forward to serving you again!
Excellent service, no hidden charges.
Thank you so much for the great feedback — we truly appreciate you. We’re glad to hear you felt confident with our service and that everything was clear and upfront. If you ever need anything in the future, we’re here to help.
Thank you for the 5-star rating, Ruth! We're glad you had a great experience with us. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
One Stop Auto Shop is my go-to place for all my car needs! I’ve been coming here for years and for everything from oil changes and smog checks to brakes and tires, and they always take great care of me. They’re reliable, professional, and make the whole process easy. It’s nice having a shop I can trust to get the job done right. Definitely recommend them if you’re looking for a dependable auto shop!
Thank you so much for your kind words, Lizette! We really appreciate your continued support and recommendation. It's always a pleasure to serve you and your vehicle needs. See you next time at the One Stop Auto Shop!
Struts front and back and trunk struts. Very well done.
We appreciate your feedback, Eleanor! It's great to know that you were satisfied with the work on your car's struts. We strive to provide top-notch service for all our customers. If you have any other automotive needs, feel free to reach out to us!
Very friendly and helpful
Thank you for the positive feedback, Diana! We are thrilled to hear that you found our team friendly and helpful. It is our goal to provide excellent customer service, and we're glad we met your expectations. If you ever need any further assistance, please don't hesitate to reach out.
Great service provided by all members of One Stop Auto Shop.
Thank you, Rey, for the wonderful review! We are delighted to hear that you had a great experience with us. Our team takes pride in providing exceptional service to our customers. If you have any other car-related needs, please don't hesitate to reach out. We look forward to serving you again in the future!
Thank you so much for the 5‑star rating. We truly appreciate your support. Our team works hard to provide honest, reliable service, and we’re glad to know you had a positive experience with us. We look forward to helping you again.
Fui a que me dijeran el problema de mi carro, me cobraron y no me dijeron el problema. (Translated by Google) I went there to find out what was wrong with my car, they charged me and didn't tell me what the problem was.
Thank you for your feedback. We’re sorry to hear you felt the issue wasn’t explained. We did perform the diagnostic you requested, including the compression test, and provided the results and trouble codes found in your vehicle. During the inspection, the technician retrieved multiple PCM codes (P008A, P018C, P0303, P0316, and U0284) and noted that two of them returned immediately after clearing. As requested, we also performed a compression test on cylinder #3, which showed good compression at 140 PSI. At this time, the misfire only occurs during cold starts and is not producing enough counts to set a new code. Some of the codes—such as P008A—require a separate diagnostic process to determine the exact cause. We always want to make sure customers receive accurate information rather than guessing or replacing parts unnecessarily. We would be happy to go over the findings again and help you move forward with the next steps. Please contact us so we can assist you further. Thank you for giving us the opportunity to review your visit.
I love One stop shop they're very courteous efficient and on time and reasonable I've been coming there for a while.
Thank you for your kind words, Bridgette! We're thrilled to hear about your positive experiences at our shop. Providing excellent customer service is always our top priority. We look forward to serving you for many more years to come!
Service was great other than when expected extra day. Appreciate you very much kind and courteous. And very professional
Thank you, Donald! We apologize for the unexpected delay, but we are thrilled to hear that your overall experience was great. It's wonderful to know that our team was kind, courteous, and professional. We appreciate your feedback and your business.
They are quick and knowledgeable about the services and vehicle. I have taken my last 2 and current vehicle to them and have fixed them amazingly with great advice and guidance. They’re honest and priced fairly and midpoint for the quality service they provide. They don’t beat around the bush. Yes there may be cheaper places out there but it’s their good work and honesty that keeps me coming back. They won’t break your wallet however as their pricing is fair.
Thank you for taking the time to share your positive experience, Edgar! We're thrilled to hear that our team provided you with the quick and knowledgeable service we strive to deliver. It's great to know that you appreciate our fair pricing and the honesty we bring to every interaction. We're here to help anytime, so feel free to reach out whenever you need us!
Thank you for your feedback, Maribel! We're thrilled to hear that you had a great experience with our company. If there's anything else we can do to further exceed your expectations, please don't hesitate to reach out.
Thank you for the 5-star rating, Robin! We appreciate your feedback and are thrilled to hear that you had a great experience with us. If you have any further questions or concerns, please don't hesitate to reach out.
Always quick service courteous and the price is fair
We really appreciate your review. It’s great to hear our team delivered quick service and treated you well, all at a fair price. Thank you for trusting us.
Thank you for the 4-star review, Salvador! We're thrilled to hear that you had a positive experience with us. If there's anything we can do to make your next visit even better, please let us know. We look forward to serving you again soon!
We truly believe one stop has people of integrity I had a wonderful experience at One Stop Auto Shop. From the moment I walked in, Vanessa at the front desk was incredibly kind, welcoming, and professional. It’s hard to find businesses with this level of honesty and integrity. They were thorough in explaining everything, never made me feel pressured, and genuinely seemed to care about doing what was best for me rather than just making a sale. That kind of transparency and customer service is rare these days and we are so grateful.
Thank you so much for sharing your experience with us. We truly appreciate your kind words. Vanessa and our entire team work hard to create a welcoming, honest, and transparent environment for every customer who walks through our doors. Integrity is one of our core values, so hearing that you felt informed, respected, and never pressured means a lot to us. We’re grateful for your trust and are honored to be your go‑to shop. Thank you again for taking the time to leave such a thoughtful review — we look forward to helping you anytime you need us.
Great service they were fast.My #1 place been going them for years. Thank you
We really appreciate your review and your long‑time loyalty. It means a lot to us that we’re your #1 place. Thank you for choosing us — we’re always here to help.
Thank you for taking the time to leave us a five-star rating, Armando! We are delighted to hear that you had a great experience with us. If you have any further comments or suggestions, please feel free to reach out. We look forward to serving you again soon!
Very considerate- efficient and fast, will continue to patronize one-stop for both our vehicles
Thank you for the fantastic review, Viki! We are thrilled to see that you had a five-star experience with us. Your continued patronage means the world to us, and we cannot wait to serve you again soon!
I have been coming here for years and now under new management the service it’s better. The staff are super friendly and explained everything in detail. I highly recommend especially to women who handle the maintenance of their vehicles. This place can be trusted.
Thank you for trusting us with your vehicle over the years, Lupe! We appreciate your kind words about our new management and our friendly staff. It's great to hear that you felt well-informed and supported during your visit. We're always here to provide trustworthy service, and we look forward to continuing to exceed your expectations in the future!
I've been here before and have found the service to be top notch. I found the staff to be friendly and professional. I highly recommend Ine Stop Auto.
Thank you for your 5-star review, Maureen! We're thrilled to hear that you had a top-notch experience at One Stop Auto. Providing friendly and professional service is what we strive for. We appreciate your recommendation and look forward to serving you again in the future!
They always do a great job when I bring my car in to get an oil change.
Thank you for taking the time to leave us a 5-star review! We're so glad to hear that we always do a great job when you bring your car in for an oil change. We strive to provide excellent service to all of our customers, and we're happy that we met your expectations. If you have any other automotive needs in the future, don't hesitate to reach out.
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